Support

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Frequently asked questions

Where is my data stored?

On your device. If you enable sync, your library syncs across your Apple devices through your own iCloud. Your content is processed on-device and is never stored on our servers. See the Privacy Policy.

Do I need an account?

No. tideline has no account and no user-data backend. Some connectors use a sign-in step to authorize a read-only connection, but there's no tideline login to create.

Is my content used to train AI or sent anywhere?

No. AI extraction runs on your device using Apple's on-device models. We don't receive your content, sell data, serve ads, or track you across other apps.

Which connectors are supported?

Read-only, user-initiated connectors including Slack, recorders (such as Pocket and Plaud), Calendar and Reminders (via on-device EventKit), a Share Extension, and on-device Screenshot text recognition. A Gmail connector may be added in a future release.

How do I manage or cancel my subscription?

Open Settings > [your name] > Subscriptions on your device and select tideline. Subscriptions are billed by Apple. See the Terms for full subscription details.

How do I delete my data?

Follow the steps on our Data Deletion page: disconnect connectors, delete the App, and remove its data from iCloud.

How do I turn analytics on or off?

Analytics are off by default and opt-in only. You can toggle them any time in the App's settings.